While sometimes you think a Do It Yourself repair will suffice, the fact is, that when it comes to security of your home of business, you should leave it to the experts at Lock and Roll!

All of our technicians are fully trained and certified with a master security license, which gives our customers the ultimate peace of mind.

What’s more, all of our company representatives are backed up by the Alchin Long Group, which has over 50 years of experience in the window and door hardware industry, which gives you the knowledge that you are leaving your job in the hands of an expert.

Further to this, all parts, components and systems installed by Lock and Roll come with the full factory warranty from the manufacturer, while we stand by the high quality of our workmanship.

As a common courtesy, Lock and Roll technicians pledge to arrive at a job on time, or pre-arrange for an alternate time slot at your convenience, ensuring you don’t waste your valuable time and effort.

Having repairs carried out by Lock and Roll is incredibly simple, either contact us via our website or over the phone, where we will be able to deliver an obligation free quote for the work to be completed, with our technicians well stocked with most components ever required to finish a job.

This means that a vast majority of our jobs can be carried out in the lone visit.

A highlight of service is that there are no hidden fees, we are completely up front with our cost structure, which has won us a loyal base of repeat customers.

We’re ready and waiting for your call, contact us today for all of your awning window repairs in Sydney on 1800 203 377!

Lock & Roll is the right choice for all Strata based repair and replacement solutions.

Whether it is to upgrade existing windows and doors to new regulation compliance, or simply the repair or replacement of now tired hardware, Lock & Roll offers a complete one-stop solutions-based service.

It begins with consultation with the Owner’s Corporation to understand the scope of the work required together with consideration of the latest required regulation compliance to satisfy insurance certification.

Working in conjunction with the Owners Corporation, a site visit is next to determine the detail parameters of the job and to consider alternative solutions, including cost options, before delivering a recommendation for consideration.

The key to Lock & Roll’s work in this area is constant, clear communication, ensuring all stakeholders know what work is happening when.

Common issues in Strata title complexes can include faulty or worn window winders, defective window and door locks, leaking weather seals that allow water, draughts or noise into apartments, or out of date hardware that no longer complies with the latest safety standards.

Using only the highest quality and proven products, Lock & Roll can provide quick, easy and affordable solutions to the Strata managers or individual owners for all these concerns.

Once accepted, Lock & Roll then puts a plan together for the implementation of the required repairs or replacement, with times allocated in a way that will provide minimal disruption to the residents.

A Certification of Compliance is then issued at the completion of the job.

Why should you entrust your sliding door repairs to the team at Lock and Roll?

Our fully qualified technicians are the experts in their field, with their in depth knowledge of window and door repairs placing them at a distinct advantage to the “do it yourself” handyman.

Not only are Lock and Roll the professionals when it comes to domestic repairs, but the company also has extensive systems in place for working within the framework of strata title premises, as well as in the commercial settings.

This translates to peace of mind for the customer, with repairs carried out quickly and efficiently, with the full factory warranty for all parts used, as well as limiting workplace health and safety implications of having under-qualified internal staff carrying out repairs on commercial jobs.

Another strength of Lock and Roll are the company’s industry associations and accreditations, with the business carrying a full Master Security certification, so you know you are in safe hands.

Lock and Roll stands behind our workmanship, which we pledge to be of the highest level, while we also value the importance of our customer’s time, so if a technician is going to be late for a scheduled appointment, they will phone ahead as a courtesy.

Another strong point of the business is our policy of no hidden fees – the quote provided by Lock and Roll stands – we are one hundred percent up front with our pricing structure.

So trust your window and door repairs, maintenance and installations to the experts at Lock and Roll!

For a free of charge quote with no obligation, talk to the team today – contact us via this web page, or call us toll free on 1800 203 377!

There are a wide variety of sliding door types, coming in various sizes, shapes and constructions, as well as in a variety of settings, be it the home, a commercial or industrial premises.

Breaking this down further, there are glass, aluminium, timber and cavity sliding doors, all of which require unique hardware solutions, with rollers being an integral part.

With our decades of experience in the industry, Lock and Roll technicians know the precise issues to look for, with the hard working rollers typically a problem area.

These issues can be either from the rollers breaking, or prolonged use wearing them down, often causing issues for the internal bearings.

The rollers themselves are available for a massive array of applications for different sizes and shapes of doors, with the components designed to suit individual door designs and load ratings.

For instance, many external facing sliding doors have rollers located in their base, taking the full weight of the door, while others such as internal cavity doors tend to be lighter, with rollers located in the top of the design.

Outside of the rollers themselves, other parts of the sliding door system can wear or become damaged with long term use.

For instance, the sliding door tracks can become worn or warped via repeated openings and being walked on, while other items such as mohairs and seals can also pose issues with age.

While sliding doors can be cumbersome in nature, components like rollers can typically be easily accessed for repairs, although with cavity doors, the working of the track and rollers can be hidden within a wall space, an area which requires specialist attention.

Lock and Roll can also assist with the replacement and repairs associated with locks, latches and handles, not only with sliding doors, but also sliding windows.

Lock and Roll are the go to brand for all glass window repairs throughout Sydney, with our professional technicians the experts in all window and door repairs, maintenance and new installations.

No matter if you are a home, high rise, business, or industrial building, Lock and Roll have the know how to safely and securely fix your glass windows.

There are multiple types of glass windows found in buildings, each with their unique challenges, which the experts at Lock and Roll have the inside knowledge required to repair to the highest standard.

The main glass window types that need rectification include double hung windows, which slide up and down, awning windows, which swing out from the top, casement windows, which are hinged at the side, and the common sliding window, which glide horizontally.

Lock and Roll have the necessary components on hand to fix faults with components typical to all windows, such as locks, latches and handles.

Hinges are another common area on awning and casement windows that commonly seek repair works, with these window types also featuring stays, to keep the window open.

These window types are also often fitted with a chainwinder, which features intricate workings that can wear over time.

Lock and Roll have all of the replacement parts available, with the latest generation of glass window hardware long lasting, with corrosion free components ensuring an extended service life.

Sliding windows meanwhile are susceptible to damaged and worn out rollers and tracks, which can compromise their operation.

Weather seals and mohairs are other standard components that require attention, with these parts not only vital to the operation of the window, but also limit whistling and shaking in high wind situations, and keeping out draughts.

No matter the issue, if the glass window is hard to open or close, noisy or otherwise, talk to the experts at Lock and Roll today for a free quote!

One size fits all… you’ve heard that expression before, and it’s kind of true about doors, because fundamentally Australian doors are sold in standard sizes.

Sure, you can have doors tailor-made in any size to suit specific architectural requirements, but these are always going to be much more expensive than doors made to the standard sizes ready made for installation.

Where choice comes in, particularly with external doors, there is an array of designs, materials and colours to choose from.

External doors are slightly thicker in depth (profile) to withstand the vagaries of the weather, where they are often exposed. The most popular external door height is 2040mm, with a width of 820mm, and a thickness of 40mm.

While the height is generally standardised at 2040mm and the thickness at 40mm, there several other common widths: 620mm; 720mm; 770mm; 870mm and 920mm.

Internal doors are not as thick as external ones, primarily because they don’t need to repel weather or provide security to the outside.

There are two basic styles of internal doors, panel and flush.

The panel door is usually made of wood with an inlaid panel, and is considered a more traditional style. These are often found in period or older homes. Panel doors are made of solid wood or (in more recent years) have a hollow body.

Flush doors have a core of solid material, usually made of laminated timber or plywood, and present a smoother finish (than a panel door), so they are easier to paint and maintain. The clean design of the flush door makes it the perfect choice for contemporary architecture.

The most common internal standard size for both panel and flush designs is a height of 2040mm and a width of 820mm (both the same as the external door), but with a thinner profile of 35mm.

However, internal doors also come in other common standard sizes, again with a height of 2040mm and a thickness of 35mm. Common alternate widths include 620mm; 720mm; 770mm; 870mm; 920mm.

Glass doors are different again, can be activated by sliding, folding, or swinging, and tend to vary in size with less commonality.

Again, the height is generally 2040mm, with regular widths of 520mm, 620mm, 720mm, 770mm, 820mm and 870mm, though larger glass doors are often tailor-made for specific applications.

The thickness of the glass is generally 13mm or 19mm but, again, can vary, with double-glazing increasingly popular. And by their very nature, glass doors tend to be part of a larger installation that includes multiple window panels.

In modern Australian housing design, doors for toilets, wardrobes are cupboards can be generally narrower too.

Adding a further layer of consideration when building or renovating a home, it is not just about whether to go for the less expensive standard size doors or more expensive bespoke tailor-made items.

Australian Standard AS 1428.1 (Design for access and mobility, Part 1: General requirements for access) for the height of door hardware require that these should be located between 900mm and 1100mm off the floor, which is around waist height for most adults.

Then you have to start thinking about what type of hardware you want – so, as you can see, there’s plenty to consider if you are building a new home or renovating.

So trust your window and door repairs, maintenance and installations to the experts at Lock and Roll, the leaders in the Sydney market!

For a free of charge quote with no obligation, talk to the team today – contact us via this web page, or call us toll free on 1800 203 377!

There are almost as many door types as there are architectural styles, so the challenge of repairing faulty doors and locks can vary enormously.

Competent home handy persons can undoubtedly tackle any more minor adjustments and necessary maintenance tasks, but more significant issues that affect the integrity or security of a door really need the expertise of the experts.

An experienced door technician will bring with them the skills, the knowledge, and the right equipment to ensure a proper repair and, importantly, do so in a manner that prevents the problem from reoccurring.

That only comes from experience… dealing with and effecting repairs on all types of doors, all day, every day.

Sticky and misaligned locks are a common issue that afflicts ill-functioning doors and is usually caused by movement within the structure. In contrast, broken keys in locks or other foreign objects stuck inside the lock are common problems too.

Other door repairs are undertaken by the experts changing faulty parts, eliminating squeaks and stiffness, realigning a sagging, springing or misaligned door, or even replacing door glass or repairing a damaged door.

Replacing broken hinges, lock installations, as well as replacements are another vital aspect of door maintenance that the Lock & Roll’s experts are trained to take in their stride.

A Lock & Roll specialist have with them all the components needed to complete the door or lock service or repair on the spot, efficiently, in the least amount of time to ensure a high-quality job.

Confidence is another essential byproduct of bringing in the experts… confidence that the job is done correctly, professionally and will stand the test of time, so that it is as good as or better than new.

One of the biggest challenges in today’s high-tech world is the wide variety of locking systems now available on the Australian market.

Where once just about every external door had a key lock complete with a variety of deadbolts, today locks are high-tech. There’s combination locks, electronic keypad locks and locking systems with cameras that can be activated remotely by mobile phones.

These high-tech locking systems add a new layer of security to a property – and a level of installation and maintenance complexity that’s best left to the experts at Lock & Roll.

So trust your window and door repairs, maintenance and installations to the experts at Lock and Roll!

For a free of charge quote with no obligation, talk to the team today – contact us via this web page, or call us toll free on 1800 203 377!

There’s nothing more frustrating as a homeowner than when previously working windows and doors start sticking, jamming, or failing to close.

Aside from the inconvenience, there is also a security element… leaving a house or apartment with a window or door open is tantamount to inviting some light-fingered locals to help themselves to your possessions.

When you’re experiencing problems with windows and doors, you will often be advised to replace the entire thing. However, this isn’t always necessary and can be expensive.

There are simple things you can do yourself to fix or reduce the problem, or call in the experts at Lock & Roll, without having to replace windows and doors.

Sticking Doors & Windows

Perhaps the most common door and window problem in houses is that they begin to stick.

Almost inevitably this is because there’s some movement in the house – very common right across Australia – and this distorts the door or window slightly, so that it no longer fits the opening correctly.

The good news is that there is adjustment built into doors via the hinges, which allow a certain amount of movement and positioning of the door panel in the opening. This will usually enable a door to be adjusted by trial and error to fit the opening correctly again.

With Sliding doors can jam and stop moving freely and is usually the result of a combination of factors starting with excessive force being used when opening and closing.

The starting point here is to clean out the rails that the door runs in (these tend to trap dirt and grit over time), and if the problem persists, it is likely that the rollers the door moves in or the rails themselves are damaged. A competent home handyman can replace both but if you are not sure, get the experts in.

Wooden sliding doors can be prone to rotting, which distorts the timber, and in this case, we’re getting into the realm of significant repairs or replacement of the entire door system, both best left to the experts.

Windows are a bit trickier because there are many different types, made in other materials, and some of which allow adjustment, and some don’t. The starting point is to take a look at the window and see if there is a way of adjusting it to fit correctly again.

In the case of timber framed windows, it might be that the wood has to be shaved a little to give it back free movement within the opening.

Faulty Locks

Locks that are sticking, not correctly seating home in the door frame or just not locking, are another common problem,

Again, the starting point is common sense.

Sticking locks usually just need a bit of lubrication on the lock mechanism mounted in the door itself to get things operating smoothly again. Somethings a little graphite powder on the key itself, inserted into the keyhole of the lock, will help free things up too.

Locks that don’t seat home in the door jamb mean that the door itself or the doorframe, have moved. The first thing to do here is to adjust the door so it fits properly, and hopefully the lock seats home too.

But if it doesn’t, it might mean moving the lock receptacle on the door jamb slightly to accommodate the movement. A competent handy person can achieve this in most cases.

The important outtake here is that these problems are relatively common and rarely repair the installation of an expensive new window or door.

Most problems can be quickly and easily rectified, whether by a skilled homeowner or an experienced Lock & Roll technician who can ensure your windows and doors operate like new, at a fraction of the cost associated with a replacement.

So trust your window and door repairs, maintenance and installations to the experts at Lock and Roll!

For a free of charge quote with no obligation, talk to the team today – contact us via this web page, or call us toll free on 1800 203 377!

Whether you’re going on a holiday or have decided to temporarily relocate to another property for a while, securing your home when you’re going to be away for an extended period of time is a top priority. From improvements to door and window hardware to tips for making your place look lived in, there are a number of different things to keep in mind.

So, here are our top 9 tips for keeping your home secure when you’re away.

1. Install proper security doors and windows

If you don’t already have proper security doors and windows, now is the perfect time to install them. Quality doors and windows from a reputable company like Lock & Roll are built with an exclusive construction technique that meets all Australian security standards, plus they offer a 10-year warranty for peace of mind. When choosing a security door and window company in Australia, always check that they are a member of the National Security Screen Association (NSSA) to ensure quality.

2. Get a professional technician to repair broken security screens

If you already have security screens on your doors and windows, but they’re looking a little worse for wear, you should take the time to get them repaired or even replaced. If your screens are still within warranty, it shouldn’t cost you much at all, but if not, just get in touch with a professional technician who will be able to provide you with a quote and advise you on the right option for you.

3. Replace your locks… and lock them!

Locks can get loose, worn and unreliable over time, so if you think your home might be due for some new ones, call in a professional to assess and replace your door and window locks. And, once you’re sure you have adequate locks in place, make sure you double-check that they are all properly locked before you leave home. It sounds obvious, but in the haste to get away on holidays, sometimes it’s the most obvious things that are overlooked!

4. Install a security system

A home security system is another great way to secure your home against burglars. There are a number of options out there, from a basic alarm system to full-blown video surveillance that can be activated by movement around your doors and windows, so you’re best off to take some time researching and deciding what level of security you need.

5. Don’t indicate publicly that you’ll be away

In the age of social media, it can be easy to make mistakes like bragging about the fact you’re going on a three-month trip around Europe, without realising that your profile is set to public! Declaring to the world that your house is going to be empty, combined with technology like geotagging, has sadly led to people being exploited. So, err on the side of caution when it comes to your posts.

6. Get sensor lights and/or a smart lighting system

Sensor lights in your front doorway or around the perimeter of your house might seem simple, but they’re a great way to spook any intruders that might be lurking about wanting to remain hidden from view of the street or neighbouring properties. Another option is installing a smart lighting system on a timer inside your home, that you can program to turn on and off at various times to make it look as though people are still living there.

7. Put valuables out of sight

Again, it might sound obvious, but if you’re going to be away for a long time don’t leave precious items like jewellery or expensive technology in clear view of windows. This will just make you a target in the unfortunate event that someone is being a bit nosey around your property.

8. Suspend newspaper deliveries

An overflowing mailbox or a stack of newspapers piling up on your driveway is a sure sign to burglars that there is no one living in the house. So, if you have regular deliveries make sure you suspend them or redirect your mail to a post office box to avoid arousing suspicion.

9. Get a trusted friend or neighbour to check on your house

If you can, getting a friend or neighbour to drop round to do things like collect the mail, water the plants and just keep an eye on the place is probably the best thing you can do for your peace of mind. Not only will they be able to provide you with any updates, but they are likely to notice any changes or red flags in the event anyone unwanted has paid you a visit.

Do you want help securing your home before going away? Lock & Roll are the experts in stylish window and door security solutions, so get in touch for a quote today.

A broken door is rarely an errand you can put off dealing with for too long, mainly due to the security risks of having a broken door poses, but also because it is something you use every day.

Here are five reasons why you should consider hiring a professional repair company next time you have an issue with one of your doors.

1) Better security

Whether it’s your front door or another exterior door, there is nothing more important than ensuring your home or business is secure.

Not only is a professional technician more likely to have quality replacement parts to make sure anything being repaired is solid, but they have the expertise to ensure everything is installed perfectly.

2) A warranty for peace of mind

There’s nothing worse than fixing something yourself, only to have it break again soon afterwards, sending you back to square one. When you’re dealing with a professional company, you have the peace of mind that if something goes wrong, their warranty should cover it.

For example, Lock & Roll’s warranty states that nearly all the materials they use carry a six-year warranty, if they are sourced from Australian Window Association providers.

Plus, Lock & Roll provide a two-year warranty on all their workmanship, so in the unlikely event something goes amiss, a professional technician can be back out to help you for no extra cost.

3) Tools and materials to suit every door

From hinged doors to sliding doors, glass doors to aluminium or timber doors there is a wide variety of hardware, materials and tools that can be required to fix a door, which can really add up in terms of cost! By the time you have bought everything you need, you might as well have just paid a professional to come and take care of it for you.

Because a technician will have an entire toolkit and an array of materials on hand, there’s also less risk of getting halfway through the job and realising you’ve forgotten a crucial part. And, if your door does require something a little bit unusual, a professional will be able to easily source it for you.

4) Safety and insurance

Some doors are quite heavy and if you’re not used to manoeuvring them around it can be a safety hazard for you to attempt to repair it yourself.

Not only will a professional know what they’re doing and therefore be less likely to injure themselves on the job, but a reputable company like Lock & Roll will also have public liability insurance.

This means that if anything unfortunate was to happen and the technician or your property was damaged in any way, all medical costs and repairs would be covered by insurance, rather than you having to cover them yourself.

5) Save yourself some time

Figuring out what the problem is, determining the parts or hardware that need replacing, measuring your door, shopping for the tools and materials you need – even a simple repair can end up taking up a fair bit of time when you consider the process from start to finish.

So, why not simply pick up the phone or take a couple of minutes to request a quote online from a professional company, and then sit back and relax, knowing that everything is going to be taken care of for you.

Looking to repair or replace your doors and windows? Contact one of Lock & Roll’s experienced technicians today!