What to expect when Lock & Roll install your security door

So, you’ve been putting off getting security doors because you don’t know where to begin? We hear you. Choosing the right security door can seem daunting – from knowing whether the one you are considering is as safe as possible, to trying to match the size and colour of your door frame.

Lock & Roll are not only known for the exceptional quality of the Colonial Castings doors we use, but also for the smooth process our customers experience when it comes to choosing the right door and having it installed.

We’ve put together this guide, so that you know what to expect when we install a security door in your home.

Choosing a security door

Our website is designed to make choosing and ordering a security door simple. In fact, it’s kind of like building a Subway sandwich, except instead of standing in front of a cabinet full of meats, salads and sauces, you’ll be browsing sizes, door types, frame colours and mesh types. You simply scroll through, choose the options that sound good to you and then submit your request for a quote. And, if you don’t know where to begin, you can contact us directly for a chat and we can help figure out the best solution for your home.

The installation process

Once you’ve submitted your request for a quote online, we’ll arrange a time to come out to your house and measure your frame to ensure what you have selected online will work. From here, we can confirm exactly what specifications your door will require and arrange for it to be custom built. Once the door is ready to go, we’ll come back and install the door onsite at a time that suits you.

Quality assurance

Our doors, supplied by Colonial Castings, are National Security Screen Association approved and come with a 10-year warranty.

Lock & Roll’s commitment to our customers is one of the things we pride ourselves on most. That means we always arrive on time to appointments (or advise if we’re running early or late), leave our workspace clean and tidy and are proud of our workmanship. In fact, we’re so confident that we’ll deliver a quality product and service to you, that we’re happy to commit to arranging an alternative Franchise Owner to assist you if you’re unhappy with our work.

Keeping you safe and healthy

All Lock & Roll technicians have public liability insurance and security licenses, plus we have a master security license for your peace of mind.

In a world where COVID-19 restrictions are everchanging, you can rest assured that the process with Lock & Roll is well-organised and safe. The wellbeing of our staff, suppliers and of course, our customers, has always been our number one priority, which is why we’re strictly adhering to all health and safety advice, both in our offices and warehouses, and in your homes.