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Privacy Policy – Lock and Roll

Thank you for visiting lockandroll.com.au The purpose of this online service is to provide you with information on Lock and Roll as an organisation and the services we offer.

We respect your right to privacy. We do not sell, trade or rent your personal information to other parties for marketing purposes without your express consent.  We collect and use information only in the ways disclosed in this statement.

Our Website

The lockandroll.com.au website is for personal and non-commercial use. You are not allowed to copy or use any material from this site for commercial purposes. You are not allowed to copy, distribute, modify or tamper with any of the information contained on this site. This site must not be used for the posting or transmission of viruses offensive or defamatory material or anything that is disturbing or harmful to users or damaging to the site.

All text, photos, trademarks, images or sounds contained on the lockandroll.com.au site are either owned by us or licensed to us. You are not allowed to copy or use any of these without our express permission or to remove any copyright or trademark property notices in the original material.

We have done our utmost to ensure that the information contained on this site is accurate. However, we cannot guarantee that the information provided by other parties is correct or complete. Pages are provided ‘as is’ and ‘as available’ and may in some instances have technical inaccuracies. As soon as we are aware of these or are provided with new information, we will make amendments as soon as we can. However, we cannot guarantee when these updates will be made. Lock and Roll cannot be responsible for any damage or loss that may arise from the use of information contained on this site.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Analytics

In line with most internet-based services and companies, to improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. We may use your IP (Internet Protocol) address to report information or to find out the fastest way for your computer to access our site. Your IP address is the number assigned to your computer by your ISP (Internet Service Provider) in order to access the internet. This does not contain any personal information until you provide this to us by way of a customer survey or form.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage.

 

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy- external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google- external site.

Social Media

lockandroll.com.au also uses interfaces with social media sites such as Facebook, Twitter, Instagram, and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.

Information Collection and Use

Lock and Roll collects information that personally identifies you (“personal information”) in some circumstances, for example when you request more information via a form. The types of personal information we collect include name, contact details, organisation, title, information submitted in forms and enquiry/complaint details. We also collect personal information about your interactions with us.

If you are our customer, your personal information is used to provide you with regular email marketing updates about the division you have signed up to. Demographic and profile data collected by Lock and Roll may be used to tailor this web site or any requested email communications, and to display information that is more relevant to you. Under no circumstances will Lock and Roll make any personal information about an individual user available publicly in this manner.

Your email address is used to only send you information that you have requested. This also includes regular marketing emails via our Franchisees when you book a free quote. Lock and Roll adheres strictly to permission-based email policy. Except as mentioned above, Lock and Roll will not send you unsolicited email information, commercial offers or advertisements. Lock and Roll will not sell, rent, or loan our customer’s details to any outside firms. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.

We may not be able to do the things described above without your personal information. For example, we may not be able to communicate with you and deal with your enquiries.

This online service is hosted in Australia. To help protect the privacy of data and personal information we collect and hold, we update and test our security technology on an ongoing basis. We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.

Contact us about your privacy concerns.

Alternatively, you can write to us at:

Lock and Roll 160 Newton Road Wetherill Park NSW 2164

Alliances & Partnerships

Lock & Roll is proud to be affiliated with the following brands

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Master Lic. 000104324