Strata Partnerships | Lock & Roll

Why Lock Roll for your strata needs:

Fast turnaround time with high level, transparent communication
Able to work on wide range of doors and windows
We can integrate with your processes and systems - e.g. SMATA
Quality service and high level of expertise
12 months warranty on repair & parts
Insurance and master security license

High quality service and competitive costs are a priority for strata window and door repairs & maintenance. Lock & Roll are experienced technicians for all window and door types across strata properties.

Do you manage properties that have windows or doors not functioning?

Agents, owners corporations, landlords, tenants, body corporate, the list goes on.

It can get quite intense when someone’s window or door functionality and security is compromised. We understand that speed is important, while we are also very conscious of budget when it comes to repairs and maintenance tasks.

Lock & Roll takes the stress out of your strata management window and door repair and maintenance needs. We have a team of skilled technicians to handle a wide variety of repairs coupled with a great customer service team that will keep you informed every step of the way.

Strata Window Repairs

Irrespective of the issue with your windows – the brand, age or construction, Lock & Roll are the experts in repairing or replacing any components.

All window types are included in our service, from sliding to double-hung, louvres, awning and casement opening types, with access to a wide range of parts such as handles, winders, rollers, seals, mohairs and more.

Don’t leave your window repairs to just anyone, Lock & Roll are the proven professionals!

Strata Door Repairs

Fixing all types of doors is our specialty – from sliding to hinged and bi-fold, our technicians have the expertise to carry out all your repair and maintenance needs.

Just a sample of our service offering includes repairs & maintenance for all door handles, locks, rollers, tracks, closers, hinges & more.

When it comes to doors, trust the experts at Lock & Roll with the security of your property!

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Strata Companies Lock & Roll Works With

Why Choose Us

Lock & Roll’s commitment to our customers means that we always:

Arrive on time or call prior to advise if running late or early
Stand behind our workmanship
Arrive clean, tidy and ready to help you

Workmanship
If our workmanship is found to be substandard, we will put things right. If this means using the services of an alternative Franchise Owner, this will be arranged for you.

Product
We honour all manufacturers’ warranty statements on all products we supply or install.

Insured
All Lock & Roll technicians have public liability insurance.

Security
Our technicians have security licenses for your peace of mind.

We Go Above & Beyond

Terry Crowdey

13. July, 2020.

I had a very annoying design flaw in the windows of my unit which made them extremely difficult to clean. Everyone at Lock and Roll were extremely helpful, when they came out to inspect the windows they fixed the problem on all four windows in 30 minutes. It was quick painless and not expensive. Made cleaning a breeze and did it with no hassles. Great job guys you are the best.

FAST NEWS

12. July, 2020.

Good job done

Moira M

21. May, 2020.

I found these guys to be extremely prompt, really friendly and highly professional.I would highly recommend them.

Kathleen Smith

5. December, 2019.

Have had a great experience twice with Lock and Roll. They fixed two sliding doors for us and charged very reasonably. One door has a pre-existing problem with the frame, that needs replacing, something that Lock and Roll don't do, but because of this the door came off it's track again a few weeks later. They came out for free to put it on the track again. Tradesmen have all had a great, friendly, professional manner and are well presented so would recommend Lock and Roll for any window or sliding door repairs.

Julienne McCarthy

22. February, 2019.

David came to service our bifold doors. He and his assistant were friendly, helpful and very efficient. Pricing was also reasonable. Would not hesitate to call Lock & Roll again. Thanks for giving us back the freedom to use our outdoor room again.

Adam Epstein

21. February, 2019.

Excellent service all round. For a fraction of the price of new sliding doors, Sean & his team fixed old sliding doors and installed new locks and seals. Doors are like new.

Ken Levien

19. February, 2019.

Repaired our sliding windows and was quoted $150 call out fee plus $149 for parts . It was determined that no parts were needed , only adjustment to existing parts was necessary taking 15 minutes. Charged $150 plus $120 technicians fee which I considered a “rip off “ ( I was not informed, prior, of a “technicians fee”). Subsequent to my complaint of overcharging I was contacted by their company Director who apologised for the overcharge and made an appropriate refund. They are therefore to be commended to the prompt response to the complaint and the satisfactory outcome.

PHIL MCNUTT

10. February, 2019.

I can't speak highly enough of Lock & Roll. On time, did a great job with the repair and even offered to fix something else for me since he was already there at no extra charge!